Parent Support

Jesmond Gardens Primary School is here to support all parents and carers with any issues that arise.

Our Family Support Office (Liam Wright) and Parent Support Advisor (Katie Hall) can be contacted at school.


Here are a few useful contacts that parents may find useful.


Hartlepool Food bank  

01429 284284 (CHUB) HBC Welfare helpline.  

Or via 0808 2082138,


Wharton Annexe (food parcels/advice and guidance/training and employment support.  

01429 866095 


The Bread and Butter Thing (low cost groceries for families) 
The Bread and Butter Thing


West View Advice and Resource Centre (welfare benefit support) 

01429 271275 


Hartlepool Community Hubs  

Aimed at those self-isolating or unable to leave home. The Support Hub offers: Information & Advice, Emotional Support, Delivery of Food & Prescriptions and Links to Other Services 



Hartlepower Energy Advice. 

13a Market Hall, Middleton Grange Shopping Centre, Hartlepool, TS24 7RZ 


Parents in need of support (PINS) 

PINS offers a free and confidential service to parents & Carers whose family members are involved or at risk of drug or alcohol misuse. 

01429 260110 



Burbank Community Centre – food and furniture distribution and other community support.  

07472 358704 


St Aiden’s Kitchen – soup kitchen and food parcels.  

07780 675322 


Domestic Abuse Helpline - Harbour - Telephone 03000 20 25 25 (24 hours a day) 


Hartlepool and East Durham Mind – mental health support.  

1, Tees Street, Hartlepool, TS24 8HB 

(Tel) 01429 269303 


Alice House Hospice - Grief Counselling and support

Alice House Hospice, Alice House,
Wells Avenue, Hartlepool,
TS24 9DA 

01429 855555